Shipping & Returns

Shipping

Single bear purchases will typically take up to 1 week to prepare and dispatch. Large orders will typically take 2-4 weeks to prepare. This may vary in peak periods and we will work with you to advise an estimated time of delivery.

Australia: All single bear orders are dispatched via Australia Post at a flat rate of $11.95 Australia wide. Multiple bear orders will be charged at $11.95 Australia wide. (introductory offer – limited time only)
International: Please contact us and we will quote you on your international delivery destination.

Availability of Stock
We strive to keep all items in stock; however like with all retail businesses, some items will sometimes run low, or sell out unexpectedly. If an item you have ordered is unavailable, our staff will contact you as soon as we are aware of an issue to let you know and provide you with the option to replace or refund your order.

Colours and sizes
Every effort is made to ensure the accuracy of colours being transferred and we can not be 100% accurate due to variations through digital photography, scanning and the transfer process. Size: All sizes are measured at close approximations and will not vary greatly.

Returns
Please refer to our Refund Policy for more information.

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